After doing business for over 20 years, Think Print enlisted Racad to effect a mass migration of templates / products, store fronts, end user and customer education to transfer orders from an outdated proprietary system to Go ePower.Racad enabled Think Print to migrate the following elements into Go EPOWER within 2 months:
85 Companies245 Users
500 Cost Centres
I wanted to take a few minutes to write you to in reference to our recent transition to Go ePower. At the onset, this was a daunting task at best to undertake, but the professionalism of Racad's staff combined with the amazing software that Go ePower is, made this a smooth, wonderful transition not only for my staff but more importantly for our clients.Our main client who does approximately 500 orders of the total 1500 orders a month we receive through this type of technology was quite a complex site not only on the old software but to rebuild and move their 130 users with various levels of access and various layouts for them to see. This combined with the fact that they have approximately 400 cost centers that needed to be populated and several drop down menus for each of the 58 layouts that needed to be built. Their most recent emails to us were that they are so pleased with the advanced technology, the ease of use (we brought what took 8 screens to 4 screens to complete an order) and the shopping cart feature. They were able to convert their 130 users over without training them due to the fact that your technology is so intuitive.
Within my organization, my team tells me that Racad's support for Go EPOWER was the best they have seen from a technology company. "That as they navigated the learning curve, your support was there with quick response to their questions and was more than willing to give them webinars on anything they needed." I am very grateful to you for making this a wonderful and easeful transition. Thank you for having such a professional team!!!If in the future you may have potential clients that request to speak with a company to discuss ROI, Transition or Reliability of your technology, I am more than happy to make myself